Johns Hopkins University is facing an unprecedented period of significant and transformational development. In order to create the appropriate focus on a number of large, signature projects, the Senior Director, Design & Construction will be assigned to this special program, necessitating the creation of a new Director position to manage the large number of ongoing projects.
The Director of Operations, Design & Construction will provide leadership and management of a significant portion of the Design & Construction unit of Johns Hopkins Facilities & Real Estate including a professional staff of assistant directors, project managers and support staff. The Director will also provide project request receipt and tracking support to other divisions within Johns Hopkins Facilities and Real Estate.
The Director of Operations will report to the Vice President, Johns Hopkins Facilities and Real Estate, but will also be in a supporting role to the Senior Director, Design & Construction for contractual, financial, schedule and similar support services. The position may realign under the Senior Director at a future date.
The Director is responsible for receiving, assigning and monitoring project requests as well as the management of the design, construction and occupancy for a significant portion of new construction, renovation, and capital renewal projects on the historic JHU Homewood campus, Mount Washington campus, JH at Eastern, JH at Keswick, Washington DC campus, Montgomery County Campus, Bayview campus and for all university schools and divisions except the Bloomberg School of Public Health, School of Medicine, and Applied Physics Lab; also providing tenant fit-out services for the entire Hopkins enterprise that, in addition to the above, includes the Bloomberg School of Public Health, School of Medicine, Applied Physics Lab, and Johns Hopkins Health System (Bayview, Community Physicians, Johns Hopkins Hospital, Howard County General, etc.)
The Director collaborates with a broad constituency of Hopkins Deans, Department Chairs, Trustees, Faculty, Researchers, Senior Administrators, and Directors as well as outside architects, engineers, and constructors to ensure that project management processes support the completion of projects on time and within budget. The Director monitors project development to ensure effective fiscal controls and reporting are in place and incorporates appropriate risk management practices related to renovation and construction projects.
Essential Job Functions:
Responsible for building a high quality, service oriented, professional design and construction team with an engaged staff performing at their highest level in a workplace environment where they feel empowered, respected, trusted and valued.
Provides superior customer service to internal and external Design and Construction customers by understanding the programmatic needs of customers and translating them into completed projects in a timely manner.
Provides centralized support for the receipt, assignment, and reporting for project request for a variety of Facilities and Real Estate services.
Guides the modernization of the project delivery system to ensure accuracy, thoroughness and consistency.
Establishes and ensures adherence to policies, procedures, and design and construction project management standards.
Promotes sustainable practices in the project delivery process.
Directs and participates in the analysis and definition of project budgets and plans, both long- and short-term. Monitors project development to ensure budget compliance.
Directs and participates in the development of project schedules and monitors progress to ensure timely completion of projects.
Represents the university to external constituencies including architects, engineers, constructors, regulatory agencies, etc. on a variety of issues related to project development.
Provides oversight of the construction, fit-out, occupancy and warranty phases of projects.
Develops an inclusive planning and review approach with internal operations, maintenance, management and service peers to deliver projects that are appropriate for their function, easy to maintain, durable, energy efficient, integrated with existing systems, and aligned with the strategic mission.
Works cohesively with all units of Facilities & Real Estate to support the overall mission of the organization. Fosters collaborative relationships.
Evaluates staff workload and assigns projects as dictated by project based demands.
Scope of Responsibility:
Develops a high value service ethic such that internal clients rely on Design & Construction for professional advice, guidance and project leadership.
Working with senior Design & Construction staff, develops project management procedures and lends expertise on matters related to design and construction issues. Develops excellent vendor relations based on reasonable expectations, consistency in project execution, fairness, prompt payment, and enjoyable working relationships.
Develops and promotes economic inclusion opportunities in the project delivery process.
Develops and reviews RFP’s to insure fair and accurate vendor proposals.
Develops and reviews vendor contracts to insure scope of work is accurately defined and consistent with institutional business practice.
Provides final approval of vendor contracts.
Negotiates and executes contracts consistent with the Trustees Delegation of Authority. Provides oversight and guidance relative to vendor changes in scope and resolution of contract disputes.
Decision making authority for all assigned projects including program design and construction scope, schedule and budget.
With the assistance of Human Resources, directs personnel issues including, but not limited to, hiring, firing, mentoring, coaching, goal setting, disciplining, and conducting performance reviews.
With the assistance of Human Resources, develops functional area leadership by identifying skills gaps, ensuring the availability of appropriate training, providing coaching and guidance, empowering employees to enhance their performance potential, and conducting or overseeing the annual performance appraisal process.
Develops and directs Design & Construction support staff to provide administrative and financial support of the project management process including procurement, contracting, analysis and reporting.
Exchanges routine and non-routine information to staff, vendors, and internal and external clients using tact and persuasion as appropriate requiring good oral and written communication skills.
Communicates with Hopkins constituents so they are informed of project planning and progress.
Clearly communicates performance expectations and job responsibilities to staff.
Ability to advocate a position and negotiate or compromise as necessary.
Builds staff camaraderie and alliances, develops high-performance teams.
Uses verbal and written communication to establish a culture of collaboration, consensus based problem solving and positive diplomacy.
Bachelor’s degree required. Degree in Construction Management, Architecture, Engineering, or other design related discipline preferred.
Additional graduate level education may substitute for some experience.
Ten to Fifteen years related experience with a proven track record of providing excellent customer service to internal and external clientele.
Five years progressively responsible management experience with both projects and professional staff.
Knowledge, Skills and Abilities
Proven leader, manager and mentor with demonstrated successful change management skills.
Superior written and oral communication skills, including the ability to present complex material in a useful and understandable fashion to diverse audiences.
Builds and sustains positive and collaborative working relationships with a wide range of constituents.
Strategic thinker with proven planning skills.
Committed to the mission of the University, customer service, and best practices in design and construction delivery.
Extensive customer service skills.
Ability to create an environment encouraging collaboration, consensus based problem solving and positive diplomacy.
Ability to remain stationary for extended periods of time.
Ability to operate a computer and/or other office equipment on a frequent basis.
Must frequently communicate with others and exchange accurate information.
Ability to move about the office and campus.
Work requires travelling to multiple, off site, locations. This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
Classified Title: Director Design & Construction Working Title: Director of Operations, Design & Construction Role/Level/Range: L/05/LH Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: 7.5 M-F Exempt Status: Exempt Location: 45-MD:JH at Keswick Department name: 10001606-Design & Construction Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.