Columbia Technology Ventures is the technology transfer office for Columbia University and a central location for many of the technology development initiatives, entrepreneurial activities, external industry collaborations, and commercially-oriented multidisciplinary technology innovations across the university. CTV's core mission is to facilitate the transfer of inventions from academic research labs to the market for the benefit of society on a local, national, and global basis. Each year, CTV manages more than 350 invention disclosures, 100 license deals, and 20 new IP-backed start-ups, involving over 750 inventors across Columbia's campuses. CTV currently has over 1200 patent assets available for licensing, across research fields such as bio, IT, clean tech, devices, big data, nanotechnology, materials science, and more. Over the years, CTV has been involved with launching well over 200 companies based on Columbia's technologies, and has also founded several technology initiatives to accelerate the path to market for promising technologies, including the PowerBridgeNY clean energy proof-of-concept center, the NYC Media Lab, and the Columbia- Coulter Translational Research Partnership. CTV's efforts are backed by 45+ full time staff and an additional 30+ graduate student interns (CTV Fellows), providing broad support to the Columbia community and other stakeholders. CTV also runs an Executive-in-Residence program, which brings seasoned industry executives, serial entrepreneurs, and investors to campus to support faculty and student entrepreneurial activities. Columbia Technology Ventures (CTV) is seeking a part-time temporary Desktop Support Technician. Candidate will be reporting directly to CTV's IT director. The incumbent must have an in-depth understanding of the Windows environment, Office products, and time management skills and a strong sense of personal responsibility for the needs of their clients.
-Install and configure computer hardware, operating systems, applications, and printers. -Support the roll-out of new hardware, software, and applications. -Work proactively with all users to identify, deploy and maintain technical solutions to facilitate a secure and productive environment for computing. -Performs routine maintenance and software upgrades for all peripheral devices. Performs routine maintenance and software upgrades for all peripheral devices. -Perform other duties as required.
One year of related support experience preferred.
Ability to conduct research into a wide range of computing issues as required.
Knowledge of basic computer hardware.
Experience with Windows operating systems. Ability to absorb and retain information quickly and present ideas in user-friendly language. Keen attention to detail.
Proven analytical and problem-solving abilities.
Strong documentation skills.
Exceptional written and oral communication skills.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Confidentiality and discretion are required.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 499583
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.