Exemption: Exempt Stanford University Continuing Studies Program
Stanford University's Continuing Studies Program (CSP) is a premier adult learning program offering more than 600 courses, workshops, and seminars to approximately 16,000 students annually. The Associate Director will leverage outstanding people skills and a sharp strategic mindset to develop systems and policies that will ensure a rewarding educational experience for our learners. You will provide leadership and direction in an exciting, fast-pasted, friendly environment, and help your team provide excellent support and customer service to our students and instructors.
The Associate Director will lead all internal operations and have primary responsibility for keeping the program running smoothly and efficiently on a day-to-day basis. You will direct all CSP policies and procedures, oversee the program's budget, help lead the Production Team, and manage four employees. You will work closely with the program's Assistant Dean and Associate Dean & Director to implement the CSP curriculum and will lead the charge to assess and improve all systems that contribute to the academic program.
Join us in shaping the direction of one of the most highly-regarded Continuing Studies programs in the nation. Together, we can build on the program's 30-year history of sharing the rich educational resources of Stanford University, and further the program's mission to nurture a vibrant learning community, nourish the life of the mind, and promote the pleasures of intellectual exploration and exchange.
Your Responsibilities: Policy Implementation:
You will direct all CSP policies and proceduresincluding crafting and implementing new policies, and reviewing and refining existing ones on a regular basis.
You will lead internal projects and initiatives to help streamline program efficiency and improve service to both students and instructors.
You will partner with other departments on campus to ensure the program is in compliance with the larger university's policies.
You will lead the implementation of operational changes stemming from new University policy or changes in the law that affect University operations.
You will envision staffing needs as the program grows and evolves, and plan accordingly.
You will manage four staff members directly, and two staff indirectly. Your team will be responsible for student services, transcript services, classroom technology, the registration database and the website.
You will help lead the weekly Production Team meetings in which all operational matters affecting the team are addressed.
Instructor Relations & Advising:
You will work closely with the Assistant Dean and the Associate Dean & Director to put together a high quality offering of academic courses each quarter. You will communicate directly with instructors, advise on the details of their course, and serve as a back-up for instructor inquiries when the Deans are unavailable.
Together with the course planning team, you will help develop and refine both the course tuition and the instructor compensation models. You will also run financial models and forecasting annually.
You will review the courses to ensure financial viability, envision implementation plans for complex or large-scale courses, and forecast operational needs to implement curriculum. You will also serve as one of several editors for the course catalog, and study the catalog closely to ensure you have a clear picture of all course operational needs prior to each quarter beginning.
You will co-direct orientation for new and lapsed Continuing Studies instructors, and oversee efforts to update and streamline the orientation experience for our instructors.
Operational & Technology Management:
You will envision the needs of the staff, in terms of tools and resources, to promote smooth operations.
You will direct, and collaborate closely with, the Technology Manager on technology projects (leveraging the program's internal database) to better serve staff, students and instructors.
You will set priorities and approve the implementation of new features built for the database, website, or technical processes that allow for communication between the database and the program's Learning Management System. You will review specifications for such features, and provide feedback on the non-technical user experience for both the database and website. You will also participate regularly in the testing and release of new technology features.
Financial Management & Budgetary Oversight:
You will direct the annual budget and financial plan to ensure program efficiency and viability. You will track and analyze reports related to budget and student enrollments, including break-even reports, enrollment variance reports, revenue forecasting, and monthly expenses, and use this data to inform operational decisions.
You will review and approve staff budgets, manage financial approvals, and reconcile monthly expense reports. You will collaborate regularly with the Business Manager on budgetary and other financial matters.
To be successful in this position, you will bring:
A bachelor's degree and five years of relevant experience in administrative and financial management, or combination of education and relevant experience.
Demonstrated leadership and supervisory skills including conflict resolution.
Excellent planning and organizational skills.
Attention to detail and accuracy.
Excellent oral and written communication skills, including crafting diplomatic communications.
Strong financial expertise in budget planning and financial forecasting.
Strong negotiation and interpersonal skills.
Strong analytical and problem-solving skills. Must be able to think abstractly about solutions to complex problems in a variety of programmatic areas.
Expertise in business and management, computer applications, and databases.
Ability to develop a comprehensive knowledge of industry standards and regulatory requirements in order to ensure and enforce compliance as needed.
Subject matter expertise for area(s) of responsibility.
In addition, our preferred requirements include:
Advanced degree in a relevant field
Prior experience in an academic environment
Strong presentation skills
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
How to Apply We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit your resume and a one-page cover letter along with your online application.
Location: Continuing Studies and Summer Session, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.