Berkeley Lab's IT Division is looking for a Computer Systems Engineer to serve as member of the IT Collaboration Services Group providing support for Berkeley Lab's institutional identity management (IDM) service.
Support of the IDM service includes: monitoring and maintaining the performance of complex systems and creating scripts and applications to support operation. The Engineer will work with the IDM architect and key stakeholders to plan and implement major infrastructure upgrades and interact with users, project teams and/or high-level systems professionals to establish system specifications, implement and operate systems and troubleshoot systems problems.
The Computer Systems Engineer will:
Implement and manage institutional identity management services such that they continue to provide useful, high quality, reliable service. This includes: OpenLDAP Directory, Federated Identity, Single Sign-on, OAuth, MFA.
Maintain all services at 99.9% availability. These systems impact every business and collaboration system used at Berkeley Lab including FMS, HRIS, Google Services, Taleo, etc. Approximately 4500 employees and affiliates use one or more of these systems every day.
Support vendors and system administrators of dependent systems and independently interact with other technical staff within the IT Division.
Provide subject matter expertise for system design and development as well as problem resolution.
Provide tier II support for LBNL's G Suite services by interfacing with G Suite support for technical issue resolution.
Maintain and update the software interface between the Labs' enterprise directory and the G Suite environment.
Lead small teams and mentor junior programmers to accomplish the work.
Plan, organize, prioritize and complete assigned tasks and projects in a timely manner and frequently and clearly communicate tasks and/or project status to management.
Work closely with the Cybersecurity members to monitor, prevent, and mitigate computer security issues, especially in the realm of identity and access management and assure that all services have the necessary cybersecurity protections in place.
Market identity management services by demonstrating technical competence in these areas and providing excellent customer service.
Monitor trends in the computing environment.
May participate in the formulation, planning, organizing, implementation and support of new services or capabilities.
Bachelor's Degree or equivalent experience and a minimum of 8 years related experience.
Experience with the deployment and support of web servers and web services, especially with Apache httpd, Apache Tomcat, Jetty, and NodeJS with Express.
In-depth experience and knowledge of directory services such as OpenLDAP, Active Directory, and RADIUS.
Demonstrated experience and project success in best practices for Identity and Access Management for supporting enterprise level access including: user account provisioning and lifecycle management, authentication techniques at the end user device, network, platform and application layers, single-Sign On with SAML and OpenID Connect, enterprise directory architecture and design, audit, logging and governance, Multifactor Authentication technologies (e.g., OATH, U2F, WebAuthn, smart cards), and privileged access management concepts and implementation
Working knowledge of relational database management systems such as Oracle, MS SQL Server, and MySQL.
Experience with the creation of custom Docker images and the use of container orchestration systems.
Expert knowledge of G Suite (Gmail, Calendar, Sites, Groups, Drive) as well as complementary marketplace applications. Working knowledge of operating systems such as Microsoft Windows, Linux, Mac OSX and with heterogeneous desktop computing environments.
Extensive experience with management of production services in a large user environment. Experience with cybersecurity protection and monitoring of central servers. Experience and knowledge in technical comprehension of networking, and software development techniques.
Excellent teamwork and leadership skills with the ability to work under limited supervision. Excellent verbal, written communication skills and project management skills. Excellent problem solving skills.
Additional Desired Qualifications:
Advanced degree in electronics engineering, computer science, computer systems technology, or equivalent experience.
Previous experience in a research environment or a customer service delivery organization.
This is a 6-month Term appointment that may be renewed or converted to Career based upon several factors, including: performance, budget and ongoing operational needs.
Full-time, M-F, exempt from overtime pay (monthly paid).
Salary is commensurate with experience.
This position is contingent on the successful completion of a background check.
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Internal Number: 86136
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.