Berkeley Lab's Human Resources Division has an opening for a Program Operations Analyst. Working under the direction of the HR Shared Services Business Process Manager, this position will provide ongoing program and project coordination support for several key initiatives. This includes: supporting programs, projects and/or processes from inception to completion, planning and executing tasks, coordinating departmental or institutional cross-functional teams and activities, performing analyses, and preparing and submitting reports. Programs supported may include, but are not limited to: Project/Program Governance Activities, Requirements Management, Project Task Management, Risk Management, Issues Management, and Project Reporting.
What You Will Do:
Research, interpret, analyze and synthesize requirements and data with minimal oversight.
Draft, edit and proof a variety of project, program and process documentation, including process flow documents, training materials, presentations, reports and correspondence.
Coordinate with Program Managers, Project Managers, Subject Matter Experts (SMEs) and stakeholders to collect and analyze information and resolve problems, issues and concerns.
Monitor and coordinate scheduling and task performance under the direction of the project team.
Support Change Management activities in coordination with the project team.
Perform assessments and causal analysis by applying various analytical tools to investigate and analyze issues and risks; identify causes of issues; develop/recommend corrective actions; and evaluate implementation of corrective actions.
Perform analysis of issues, risks, and program, process and metrics performance through the collection, monitoring, analysis and synthesis of performance-related data for reports and presentations.
Perform database management/administrator duties for various databases including entering and updating data, reconciling data, ensuring data quality, developing and running reports, following up with and/or providing information and solutions to stakeholders.
Develop and present highly professional and technical presentations with minimal direction and guidance.
Facilitate meetings through activities such as scheduling, preparing agendas, taking detailed notes and requesting completion dates for action items, preparing meeting minutes and following up with attendees as needed.
Ensure project documentation is current and complete under the direction of the project team.
Additional Responsibilities as needed:
Oversee preparations for hosted meetings, assessments, and events with a high degree of proactivity, self-reliance, and discretion.
Perform additional duties and project administrative support, as required.
What is Required:
BA/BS degree with a minimum of 1-3 years of related experience in supporting complex programs, projects and/or activities of large scope, or an equivalent combination of education and experience.
Excellent communication skills, including the ability to speak effectively and persuasively verbally and in writing to a variety of stakeholders, such as UC, DOE and Laboratory senior management.
Strong analytical and problem-solving skills with proven ability to identify, characterize, analyze, report and implement solutions to complex and non-routine problems.
Strong ability to interpret and apply complex federal, state, local and industry standard requirements and best practices.
Demonstrated experience providing support in the following areas: technical presentations, process flow diagrams, program and project coordination, document and report preparation, logistics coordination.
Proven ability to independently establish priorities, perform multiple tasks simultaneously with short deadlines and frequent interruptions, and deliver desired results in a timely and accurate manner.
Experience with handling sensitive and confidential information with high level of discretion and integrity.
Experience in working with a variety of databases and software systems.
Advanced knowledge and practical experience with MS Office Software Suite (i.e. Word, Excel, PowerPoint, Project), collaboration tools (i.e. Google Drive, Google Docs, Google Sheets, Smartsheet, Lucidchart, AO Docs), and audio/visual conferencing tools (e.g. Zoom, ReadyTalk, etc.).
Advanced knowledge and experience utilizing project management concepts, practices and artifacts.
Additional Desired Qualifications:
Demonstrated ability to work independently, with minimal supervision, and demonstrate initiative in meeting established goals and/or expectations.
Demonstrated ability to anticipate and solve problems, and adjust one's approach as required to meet changing needs.
Demonstrated ability to work productively with other at all levels to accomplish Institutional goals and to build strong working relationships.
Demonstrated exceptional planning and organization skills, combined with the ability to work under tight and competing deadlines.
Demonstrated ability to provide proactive feedback on project timelines with options and risks.
Strong knowledge of Taleo Enterprise Edition; ability to move fluidly within Recruiting, Onboarding and OBI modules with minimal direction.
Strong knowledge of PeopleSoft HCM; ability to move fluidly within panels and run reports with minimal direction.
Project Management Institute (PMI) training, certification and experience (e.g. CAPM, PMP)
The posting shall remain open until the position is filled.
This is a full time, 1 year, term appointment with the possibility of extension or conversion to Career appointment based upon satisfactory job performance, continuing availability of funds and ongoing operational needs.
Full-time, M-F, exempt from overtime pay.
Salary (monthly paid) is commensurate with experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Internal Number: 85562
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.