Berkeley Lab's Joint Genome Institute (JGI) Division has an opening for a Systems Administrator. Under broad supervision, lead complex systems enhancement and migration projects requiring advanced planning and detailed technical knowledge, serve as the Work Lead for the Computer Support Team and act as the primary liaison with the NERSC/JGI Systems Administration team. Will schedule, coordinate and set team priorities for all IT Desktop work activities and provide budget oversight including the approval of all desktop purchases and provide monthly activity reports. Will coordinate and/or install, configure, test, and maintain RAID storage; provide advanced Windows Active Directory server administration; develop, test, and maintain platform and hardware-specific disk images; and provide Solaris and Linux workstation and server technical support and systems administration. Regularly interact with individuals at varying levels of the organization and work closely with other team members. Regularly provide team activity reports to the Operations Department Head.
This position will be filled at the Level 2 – Systems Administrator or Level 3 – Staff Systems Administrator, dependent upon experience.
What You Will Do:
Systems Administrator (Level 2) Specific Responsibilities:
Serve as the primary liaison with the NERC/JGI Systems Administration group to plan and coordinate the installation, testing, troubleshooting, operation and maintenance of hardware and software systems in a mixed platform environment (Windows, MacOSX, Linux).
Deploy cloud-based solutions for business systems (AWS, GCS, Azure, etc)
Act as the primary point of contact for all IT Computer Support issues and provide monthly activity reports with regards to group initiatives and JIRA work request statistics.
Responsible for all IT Desktop sensitive and controlled property inventories.
Responsible for the delivery of quality desktop customer service to the JGI staff.
Implement, test and maintain AD group policies; manage user accounts, quotas, and printer administration. Maintain compliance with LBNL IT policies.
Configure, test and maintain software and hardware based RAID storage and install and maintain antivirus server and client software.
Develop, test, and maintain platform and hardware-specific disk images of OS and site licensed software.
Maintain AD wide security policies including host-based firewall settings and storage access control lists.
Provide network troubleshooting support for server and client systems.
Deliver advanced Windows Active Directory (AD) administration, including server installation, testing, and troubleshooting.
Develop and maintain JGI-wide PC and Apple tape backup servers, backup schedules, and client and server software.
Perform OS installation, troubleshooting, and maintenance on PC, Apple, and Linux workstations.
Install, troubleshoot and resolve hardware issues on PC, Apple and Linux workstation and server systems.
Diagnose and resolve trouble ticket requests and provide end-user technical support.
Provide support for production level Windows-based instrumentation.
Work closely with other team members to resolve issues regarding cross-platform communications.
Track changes in system setup and location using in house inventory database, and lab wide property management system.
In addition to the above, the Staff Systems Administrator (Level 3) responsibilities include:
Lead complex systems enhancement and migration projects requiring advanced planning and detailed technical knowledge.
May serve as the Work Lead for the Computer Support team and schedule, coordinate and set team priorities for all IT Desktop work activities and provide budget oversight including the approval of all desktop purchases.
Consult with end-user groups to assess, specify, and appropriately deploy AD resources and maintain AD wide security policies including host-based firewall settings and storage access control lists.
Additional Responsibilities as needed:
Participate in weekly Operations Management Meetings and participate in group meetings as scheduled.
Generate Unix user accounts, and maintain user information in the JGI LDAP system.
Work with Informatics personnel in the configuration and setup of automated production systems.
Provide end-user support for standard lab applications.
Experience with Ansible, Kubernetes, ELK stack, Puppet, Docker desired
What is Required:
Systems Administrator (Level 2) Required Qualifications:
Typically requires a Bachelor's degree in Computer Science or a related field and a minimum of five years related experience with the installation, testing, troubleshooting, operation, and maintenance of hardware and software systems; or an equivalent combination of education and experience.
Detailed knowledge and experience with Microsoft Windows operating systems.
Experience with Windows Active Directory administration and maintenance.
Experience deploying cloud-based solutions for business systems (AWS, GCS, Azure, etc)
Experience with Ansible, Kubernetes, ELK stack, Puppet, Docker desired
Demonstrated expertise with the administration and maintenance of the Apple OSX, Solaris and Linux operating systems.
Experience allocating systems resources, managing accounts and network rights, as well as monitoring the performance, capacity, availability, serviceability and recoverability of installed systems.
Ability to apply analytical skills and creativity to solve diverse and challenging problems.
Ability to interact effectively with users at various levels with minimal computer expertise.
Effective interpersonal, written, and oral communication skills for working in a diverse team environment.
Excellent customer service skills with demonstrated experience supporting technical and non-technical end-users.
Ability to set priorities, delegate work and serve as a resource to other team members.
Demonstrated ability to work in an environment with short deadlines, and ambiguous or evolving requirements.
Exceptional customer service skills.
In addition to the above, the Staff Systems Administrator (Level 3) qualifications include:
Typically requires a Bachelor's degree in Computer Science or a related field and a minimum of 8 years related experience with the installation, testing, troubleshooting, operation, and maintenance of hardware and software systems; or an equivalent combination of education and experience.
Demonstrated experience leading complex systems enhancement and migration projects.
Additional Desired Qualifications:
Knowledge of applicable LBNL policies and procedures relating to systems administration and responsible for maintaining compliance with these policies.
The posting shall remain open until the position is filled.
This is a full time, career appointment.
Classification will depend upon the applicant's level of skills, knowledge, and abilities. (For dual postings - add this to the position summary at the end of the paragraph) This position will be filled at the Systems Administrator or Staff Systems Administrator level, dependent on experience.
Full-time, M-F, exempt (monthly paid) from overtime pay.
Salary is commensurate with experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at DOE Joint Genome Institute (JGI) — 2800 Mitchell Dr., Walnut Creek, CA.
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Internal Number: 85402
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.