About Stanford University's Continuing Studies Program: Stanford University's Continuing Studies Program (CSP) is a premier adult learning program offering more than 600 courses, workshops, and seminars to approximately 18,000 students annually. The mission of Stanford Continuing Studies is to share the rich educational resources of Stanford University with adult students living in the Bay Area and beyond; to nurture a vibrant learning community; to nourish the life of the mind; and to promote the pleasures of intellectual exploration and exchange. About the Position: The Associate Director leads all internal operations in the Continuing Studies program and has primary responsibility for the efficient and smooth running of the program on a day-to-day basis. S/he directs all CSP policies and procedures, has oversight of the program's budget, leads the Production team, and manages four employees. S/he works closely with the Associate Dean & Director on implementing the CSP curriculum, and leads the charge to assess and improve all systems that contribute to the academic program sponsored by Continuing Studies. S/he reports to the Associate Dean & Director of Continuing Studies. Core Duties: Financial Management & Budgetary Oversight:
Directs annual budget and financial plan to ensure program efficiency and viability. Tracks and analyzes reports related to budget and student enrollments, including but not limited to break-even reports, enrollment variance reports, revenue forecasting, monthly expenses, and makes operational decisions accordingly.
Reviews and approves each staff's budget; provides secondary approval for all vendor invoices; approves all instructor reimbursements. Reconciles monthly expense reports. Collaborates regularly with the Director of Finance on budgetary and other financial matters.
Responsible for PCI compliance; serves as merchant owner of Wells Fargo account; serves as first point of contact for Stanford's Credit Card Merchant Services to ensure that credit card security compliance standards are met.
Directs all CSP policies and procedures; reviews and refines on a regular basis. Crafts and implements new policies when necessary. Approves exceptions when extenuating circumstances are present.
Heads internal projects and initiatives to help streamline program efficiency and improve service to both students and instructors.
Partners with other departments on campus to ensure the program is in compliance with the larger university's policies.
Leads the implementation of operational change that may be required in response to new university policy or changes in the law that affect university operations.
Envisions staffing needs as the program grows and evolves. Plans accordingly.
Manages four staff members directly, and two staff indirectly. Oversees staff responsible for student services, transcript services, classroom technology, the registration database and website.
Leads the weekly Production Team meetings in which all operational matters affecting the team are addressed.
Instructor Relations & Advising:
Works closely with Associate Dean & Director to put together a high quality offering of academic courses each quarter. Communicates with instructors, advises on the details of their course, and serves as back-up for instructor inquiries when the Director is unavailable.
Together with the course planning team, develops and refines both the course tuition and the instructor compensation models, which are complex and varied. Runs financial models and forecasting annually.
Serves as one of several editors for quarterly course catalogue. Reviews courses to ensure financial viability; envisions implementation plans for complex or large-scale courses; forecasts operational needs to implement curriculum.
Co-directs orientation for new and lapsed Continuing Studies instructors.
Operational & Technology Management:
Envisions the needs of the staff, in terms of tools and resources, to promote smooth operations.
Directs, and collaborates closely with, the Technology Manager on technology projects (leveraging the program's internal database) that will better serve staff, students and instructors.
Sets priorities and approves the implementation of new features built for the database, website, or technical processes that allow for communication between the database and the program's Learning Management System. Reviews specs for such features, and provides feedback on the non-technical user experience for both the database and website. Participates regularly in the testing and release of new technology features.
MINIMUM REQUIREMENTS:Education & Experience: Bachelor's degree and five years of relevant experience in administrative and financial management, or combination of education and relevant experience. Knowledge, Skills and Abilities:
Demonstrated leadership and supervisory skills including conflict resolution.
Excellent planning and organizational skills. Attention to detail and accuracy.
Excellent oral and written communication skills, including crafting diplomatic communications.
Strong financial expertise in budget planning and financial forecasting.
Strong negotiation and interpersonal skills.
Strong analytical and problem solving skills. Must be able to think abstractly about solutions to complex problems in a variety of programmatic areas.
Strong expertise in business and management, computer applications and databases.
Strong knowledge of industry standards and/or regulatory requirements, as well as the ability to enforce compliance in a variety of areas.
Demonstrated knowledge of FERPA, PCI compliance, copyright clearance requirements, and other regulatory standards applicable to university operations is essential.
Subject matter expertise for area(s) of responsibility.
Certifications and Licenses: None PHYSICAL REQUIREMENTS*:
Constantly perform desk-based computer tasks.
Occasionally stand/walk, reach/work above shoulders, use a telephone, writing by hand, lift/carry/push/pull objects that weigh up to 10 pounds;
Rarely twist/bend/stoop/squat, sort/file paperwork or parts, lift/carry/push/pull objects that weigh 11-20 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.WORKING CONDITIONS:
Occasionally work evenings and weekends.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Location: Continuing Studies and Summer Session, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.Stanford University is an eq...ual opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.