Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters, individuals and communities to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.
Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment. Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Tallahassee, Miami, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, and Washington, DC.
The Member Services Assistant (Donor Relations) works under the supervision of the Donor Relations Manager to ensure that donors feel supported and recognized, and that their support makes a difference. This position requires a self?starter who is able to work both collaboratively and independently and possesses strong interpersonal skills. The position requires excellent writing and analytical skills, diplomacy and discretion, and the ability to manage multiple projects, as well as adapt and think creatively. The Development Assistant must be able to manage multiple projects simultaneously, meet deadlines, and be highly detail?oriented.
This position performs a variety of administrative tasks, including reviewing stewardship mailing lists; responding to supporters through phone calls, emails and letters; updating records in the database; and producing stewardship and other types of collateral. It requires frequent interaction with donors and the general public and the ability to answer questions about the organization’s work.
This position is based in our headquarters located in San Francisco, CA.
Work with the Donor Relations Associate to respond to a high volume of donor inquiries by phone and email, including accepting contributions, fulfilling requests for more information, and updating supporter information in the donor database. Ensure the accurate recording of donor information and activities in the donor database.
Assist with stewarding public support donors with regular phone calls and emails thanking them for their contributions and sharing updates on our work.
Provide quality control for gift acknowledgments and tribute and memorial gifts.
Assist with development of materials and outreach pieces – both printed and digital – including developing and overseeing timelines, coordinating review or materials and production.
Manage the printing, sending, and tracking of all tribute and memorial gifts.
Manage special mailings to donors, including vendor coordination.
Maintain calendar of donor communications.
Shepherd case request inquiries to appropriate parties.
Categorize and track inquiries from donors and supporters to provide reports on volume and trends to collaborative departments.
Coordinate list review and ensure quality of a number of regular lists for donor recognition purposes, including legacy and monthly donor groups.
Maintain personal organization systems.
Provide overflow administrative support to Director of Donor Relations, including travel, meetings, and other forms of support, as needed.
Participate in department and organizational work teams and projects, as needed.
Maintain strong knowledge of Earthjustice’s current and past work in preparation for donor inquiries.
Other duties, as assigned.
We offer a mission and employee-focused work environment and a competitive compensation package including excellent benefits. Earthjustice is an equal opportunity employer and highly values diversity.
Application Procedure: Interested candidates should submit a cover letter, resume, and 1-2 page writing sample (on a topic of your choice) online via the Jobvite system.
Please, no phone calls, hard copies, or drop-ins. If you're having technical difficulties submitting your application, please reach out to firstname.lastname@example.org
Earthjustice is driven by a passion for justice, partnership and excellence. Our core values lead us to seek a broad range of perspectives and backgrounds to achieve our mission and to maintain an inclusive environment where all staff are valued and respected. As an equal opportunity employer, we are committed to employment practices that ensure that employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position.
Bachelor’s degree plus a minimum of 2 years’ relevant experience, or Associate’s degree plus a minimum of five years of relevant experience required.
2+ years’ experience in Development (fundraising) or an executive setting preferred.
Exemplary organizational skills, including ability to handle multiple tasks, meet deadlines, and prioritize assignments.
Excellent customer service skills, including patience, grace under pressure, and the ability to work with a variety of personalities.
Superior communication skills, including exceptional telephone skills and demonstrated experience writing effective correspondence, reports, and other print collateral.
Ability to absorb and synthesize a broad range of information and communicate it in an understandable manner, vocally and in writing.
Meticulous attention to detail, including excellent proofreading and copy-editing skills.
Professional, positive, and approachable attitude. Ability to work and communicate with a diverse group of people, including donors, volunteers, the public, and staff.
Solid knowledge of MS Word, Excel and Outlook. Database management skills required, with ability to produce reports and use advanced functions, including sophisticated knowledge of the Internet.
Working knowledge of a constituent relationship management (CRM) system or donor database such as the Raiser’s Edge or Blackbaud eCRM is highly preferred.
Ability to use discretion and diplomacy in dealing with donors and colleagues.
Background and/or interest in environmental issues preferred.
Commitment to advancing economic, social, and racial justice.
Bilingual (Spanish/English) abilities a plus.
Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds and orientations.
Contributes to the creation of a diverse, equitable and inclusive work culture that encourages and celebrates differences.
Additional Salary Information: Dependent upon experience
About Non-Profit Environmental
Earthjustice is the premier nonprofit environmental law organization. We take on the biggest, most precedent-setting cases across the country. We wield the power of law and the strength of partnership to protect people’s health; to preserve magnificent places and wildlife; to advance clean energy; and to combat climate change. We partner with thousands of groups, supporters and citizens to engage the critical environmental issues of our time, and bring about positive change. We are here because the earth needs a good lawyer.Founded in 1971, Earthjustice has a distinguished track record of achieving significant, lasting environmental protections. We achieve this by hiring people who share a passion for justice and a healthy environment. Our headquarters are in San Francisco with offices in Anchorage, Juneau, Los Angeles, Tallahassee, Honolulu, New York, Philadelphia, Denver, Seattle, Bozeman, and Washington, DC.