Intensive Case Manager - Advanced Manufacturing/IT
May 15, 2018
Full Time - Experienced
4 Year Degree
The Safer Foundation is a Chicago based not-for-profit organization that is a premier provider of services to individuals with arrest and conviction records. Through a full range of services, we focus on preparing individuals to reenter their communities by helping them find and keep productive and meaningful employment.
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An Intensive Case Manager (ICM) with Safer Foundation’s Demand Skills Collaborative (SDSC) is responsible for client recruitment, engagement, referral, case management and administrative tasks as well as assisting clients in obtaining vocational training. The ICM is responsible for assisting in increasing the number of qualified candidates attending Safer pre-screenings, Professional Empowerment Groups (PEG) groups, working with partners on referrals and maintaining professional relationships with partners and clients so that they both remain engaged and participating in SDSC or other specified program. This position will work in a specific SDSC sector and assist in recruiting for the SDSC pathways that may include industries such as Healthcare, Transportation, Advanced Manufacturing, Hospitality, Technology, Construction and Solar.
Essential Duties and Responsibilities:
Manage the Advanced Manufacturing and IT caseload for current and future cohorts.
Provide intensive retention follow-up for working clients through weekly contact at 30, 90, 180 and 365 days of employment.
Work one-on-one with clients to address issues that arise during the course of the program that threaten employability and refer to appropriate services as needed.
Create various reports related to the required metrics of specific grants and projects.
Assist with identifying referral partner and employer organizations, and developing referral/employer partnerships.
Assist with identifying qualified candidates for screening in the Advanced Manufacturing/IT Industries to build the candidate pipeline.
Assist in coordinating Advanced Manufacturing/IT screening events.
Refer job ready candidates to open positions (working closely with the Sector Manager II & Account Executive)
Initiate and employ social media engagement strategies.
Maintain client engagement once identified, to ensure qualified clients remain engaged, are contacted frequently
Attend Safer Foundation or partner appointments/screenings.
Assist in developing and moving candidates through the SDSC pathway qualifying pipeline, such as identifying clients who need training or other Safer services.
Provide interview practice opportunities so that clients can prepare for job interviews.
Document client interactions, interventions and activities, via established protocols, in an accurate and timely manner in the internal database.
Submit weekly reports, completing case notes and maintaining audit-ready records.
Complete contractual requirements accurately and timely.
Administer contextualized Job Readiness Training and various assessments such as Work Keys.
Other duties as assigned.
Required Knowledge, Skills and Abilities:
Knowledge of the employment barriers people with criminal records face and how to remediate them.
Track record in recruiting, training, placing and retaining low-skilled low-income clients.
Goal-oriented self-starter who has experience developing and supporting start-up programs.
Ability to work well under pressure.
Excellent interpersonal skills and works appropriately with clients, peers, and supervisors.
Very good computer and writing skills, including MS Office.
Education and Experience:
Bachelor’s Degree in related field (Sociology, Psychology, Training, etc.), or combination of education and qualifying work experience
2 years’ experience providing employment and training services to low-skilled low-income adults.
Advanced Manufacturing and/or IT experience preferred.
The Safer Foundation supports, through a full spectrum of services and advocacy,
the efforts of people with arrest and criminal records to become employed, law-abiding members
of the community and as a result, reduce recidivism.
All positions are Full-Time (40-hours/week) and located in the Chicago Metropolitan area unless otherwise specified.
Safer Foundation is a national leader in prisoner re-entry and employment programs. A nonprofit organization based in Chicago, Safer was founded more than 45 years to help people leaving prison find jobs so they could successfully transition back into their communities. But people with criminal records faced a stigma that made securing employment difficult.The situation is even more dire today, especially in the United States. Despite accounting for only 5 percent of the world population, the U.S. leads the world with its incarceration rate. And an overwhelming majority of individuals returning from prison face more complex challenges to getting and keeping a job. This means the services Safer Foundation provides are even more important. In fact, we know, and an abundance of research has shown, that the most difficult barrier—and the single-most crucial factor—to successful reintegration is a job. When our clients find jobs, they become valuable contributors to their families and their communities, while saving taxpayers millions of dollars.Re-entry is now recognized as an important issue that has captured our nation's attention and support, and Safer Foundation is proud to be a leader in the discussion and advocacy efforts occurring on the local, state and national levels.
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