We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. We are dedicated to creating a challenging and supportive environment where the members of our community can attain their educational and personal goals. We encourage all to take responsibility for their learning, to discover their potential, and to achieve their ambitions. Massasoit Community College is solidly committed to diversity, equal opportunity, and affirmative action in the development of its policies, programs, procedures, and practices. Our mission, vision, and values emanate from the principles of diversity and opportunity for all.
In accordance with the American College and University President's Climate Commitment, it is our goal as educational leaders to demonstrate a strong commitment to sustainable practices through highly visible efforts. All staff must demonstrate a commitment to energy conservation and environmental stewardship and promote those values to co-workers and the wider campus community.
The Coordinator of Financial Aid will be primarily tasked with managing the daily operations of the single person Financial Aid Office on the Canton campus and with assisting in the overall administration of federal, state and institutional aid. The incumbent will assist the Director of Financial Aid with the leadership, management and compliance requirements associated with the processing and delivery of over $20 million in annual financial aid funds.
Responsibilities and Duties:
Coordinating the awarding and administration of federal, state and institutional financial aid programs at a diverse college in accordance with established federal, state and institutional regulations
Providing customer service and counseling to students, parents, and the campus community in person, on the phone, and via email regarding all aspects of the financial aid process
Performing all aspects of the awarding process, including federal verification, conflict resolution, loan processing, appeal review, award recalculations, satisfactory academic progress calculations, and C-code and ISIR reject resolution
Performing Refund to Title IV (R2T4) and state refund calculations for official and unofficial withdrawals
Acting as a liaison between the Financial Aid Office on the Brockton campus and the Enrollment Center on the Canton campus
Managing one or more financial aid programs, including certification, award eligibility determination and reconciliation
Assisting the Associate Director/Systems Manager with Banner processes, including importing ISIRs, batch posting requirements, generating letters, loan processing, system testing and the annual system set-up and related procedural changes
Identifying areas of weakness and initiating corrective action, including developing new processes, policies and procedures
Coordinating the NSLDS transfer monitoring process
Representing the Financial Aid Office, and conducting presentations, at internal and external recruiting and informational events
Providing financial aid counseling to students at the Middleboro instructional site, both in person and via Skype
Other duties as assigned
Master’s degree in Education, Business, Accounting, Human Services, Sociology, or closely related field; with two (2) years of experience and/or training involving financial aid operations, loan processing, and computer operations; or an equivalent combination of education, training and experience.
Must have thorough understanding of federal and state financial aid and cash management regulations
Must be able to work effectively in a culturally diverse environment under minimal supervision
Ability to independently manage multiple priorities and responsibilities in a fast paced, high-pressure environment, while maintaining composure and discretion
Ability to think critically and to analyze and interpret data to initiate improvements in workflow and process
Willingness to work occasional nights or weekends
Willingness to travel to the Brockton campus or other locations for meetings, office coverage, and events
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Knowledge of Banner system or similar student information system
Demonstrated experience performing federal R2T4 calculations using Banner and FAA Access to CPS Online
Full-time benefited Massachusetts Community College Council (MCCC) position
Hours: 37.5 hours a week
Salary: $59,939.00 - $65,000.00 Grade 6. Salary is commensurate and based on the MCCC Classification Study.
Deadline to Apply: June 6, 2018
A cover letter and resume are required, please apply online.
Please Note: Applicants MUST apply online. Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.
Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the Chief Diversity Officer of Affirmative Action and Title IX,, Yolanda Dennis, Office of Institutional Diversity, 508-588-9100 X1309, Brockton Campus, Administration Building, Room 229, firstname.lastname@example.org, or the Director of Human Resources Donna R. Boissel & Deputy Title IX Coordinator at 508-588-9100, X1505, Brockton Campus, Administration Building, Room 233, email@example.com, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. The Policy on Affirmative Action, Equal Opportunity and Diversity can be found at www.massasoit.edu/EEO.
Women, Minorities, People with Disabilities and Veterans are encouraged to apply.
About Massasoit Community College
We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. We are dedicated to creating a challenging and supportive environment where the members of our community can attain their educational and personal goals. We encourage all to take responsibility for their learning, to discover their potential, and to achieve their ambitions.Recognizing that our diversity is an important source of our strength, we respond to the needs of our community and expect that everyone at Massasoit respects the rights and affirms the dignity of all people. We strive to construct a safe and trustful environment where together we can engage in open dialogue.