Advertised Summary Job Description: Columbia's Manhattanville campus is designed to bring together diverse academic disciplines while welcoming the wider community to experience a shared space for civic life. The Forum is a new multipurpose venue that provides a welcoming gateway to the campus. With its world class meeting space able to host an array of academic conferences and public forums, scholars and thought leaders from many fields will come together to share ideas. The Forum has three levels and a below grade space totaling approximately 56,000 square feet, with a main lobby, a 430-seat auditorium and retail space at the street level "Urban Layer."
Reporting to the Office of the President, the Executive Director, The Forum will be responsible for the curation of programming and the development, coordination, and management of all aspects of and strategies for the operations of The Forum while setting a standard of service excellence. The Executive Director will oversee the day-to-day operations, promotion, and operation of the facility, including policy administration, marketing, finance, food service, advertising, production, security, and maintenance.
1.Lead the administrative and production operations of The Forum. Create the strategic plan for an increasing portfolio of events, programs, and conferences developed by University and Community partners.
2.Establish policies, systems, and procedures that ensure optimal operations, in compliance with University policy and venue safety standards. Set and maintain standards of quality assurance. Analyze these policies and procedures prior to each season to identify necessary revisions.
3.Coordinate with diverse constituencies to accurately plan and execute concurrent multiple events; anticipate and meet the technical and production needs for events. Oversee the delivery of event services ensuring seamless, high quality execution. Analyze client contracts and interpret coordination points with University standards.
4.Hire, train, and develop all staff. Lead continued education of staff to consistently design services that are competitive and current.
5.Responsible for security, energy efficiency, sustainable building practices, and emergency procedures; serve as the primary liaison with Columbia University's Public Safety, Facilities, University Events Management and IT departments; keep up-to-date on condition of surrounding areas, security, and fire prevention systems. Maintain a standard of excellence for building appearance and function.
6.Maintain high quality customer service for diverse audiences, speakers, performers, students, faculty and staff. Foster a collegial, educational, and inviting environment that enables everyone to do their best work.
7.Formulate and administer annual operating and revenue budgets. Create long-range plans and fiscal projections; prepare reports to aid in budgeting and financial tracking. Project annual operation and labor costs and monitor actual financial results; approve all purchases, payroll, and financial transactions. Implement audit controls. Take corrective action where necessary to help ensure that financial goals are met.
8.Create a marketing plan to identify internal and external opportunities for the growth of event activities programming. Develop and implement customer feedback and promotional programs.
9.Other duties as assigned.
General Minimum Qualifications: Bachelor's degree required. Minimum 8 year's related experience.
Additional Specific Minimum Qualifications: Strong organizational and management skills. Demonstrated ability to work under pressure, and exercise a high degree of diplomacy, discretion, influence, and problem solving. Daily interaction within a customer focused environment with excellent communication and interpersonal skills necessary. Adept at managing multiple work streams simultaneously, and anticipating and responding independent of direction. Extensive experience in financial management and employee supervision. Must demonstrate a thorough knowledge and understanding of producing high-level events in an educational setting. Must be highly organized, motivated, flexible, and an effective team leader and facilitator. Must be able to balance multiple competing demands and develop positive working relationships with faculty, staff, and students. Must have excellent judgment, written and verbal communication skills, and computer skills. Proficiency in Microsoft Word and Excel are required; experience with database applications is strongly preferred. Ability to work nights and weekends is necessary. Ability to work effectively, tactfully, and equitably with a broad constituency is important.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_168903
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.